Most digital agencies occasionally take on healthcare clients. At Connective, healthcare communications is our flagship specialism — the service we have invested most deeply in, and the one we are most proud of. We have spent 18 years working with UK clinics, private GPs, health-tech start-ups, NHS supply chain providers and pharmaceutical brands. We understand CQC compliance requirements, Google's healthcare advertising policies inside out, and we produce content that passes clinical review.
We audit your existing digital communications against CQC expectations and rewrite where needed. Your website should build patient trust — not create regulatory risk.
We manage healthcare Google Ads campaigns that do not get suspended. We know which services require Google certification, which claims to avoid, and how to structure campaigns for maximum return.
E-E-A-T-optimised content that ranks for clinical keywords — written with an understanding of the compliance context, not just the algorithm. Condition and symptom content, procedure pages and local healthcare search.
Compliant, trust-building social media management. We know what healthcare providers can and cannot say on social media — and how to make educational content that attracts patients.
GDPR-compliant email strategies for clinics — from appointment reminders and health newsletters to recall campaigns and post-appointment follow-up sequences.
Online reputation management, review strategy, media relations and thought leadership for clinical professionals and healthcare organisations.
Brand strategy, visual identity and messaging for hospitals, clinics, health-tech brands and medical device companies.
Medical articles, patient education materials, clinical case studies and health newsletters — written with scientific accuracy and patient clarity.
Healthcare communications is not one of twelve services we offer with equal enthusiasm. It is the area we have invested most in, know best, and where our track record is strongest.
We understand what CQC inspectors look for in digital communications. We know the ASA guidelines on healthcare advertising. These are not things we look up — they are things we work with every day.
Being compliant does not mean being boring. We produce healthcare content that is ethically sound, regulatorily correct and genuinely effective at building patient trust.
We operate ScanBook, The Diagnostic and MedProtocol — giving us a depth of operational healthcare knowledge that no purely advisory agency can match.
We will review your current digital communications, identify any compliance gaps and show you where the biggest opportunities are. No hard sell. Senior team. Genuine expertise.
Book a Free Healthcare Briefing